FAQs - Makgrid Electrical

Welcome to our comprehensive FAQ page. Below you’ll find detailed answers to common questions about our services, safety standards, pricing, availability, and what you can expect when you work with Makgrid Electrical.

  • Are you a licensed and insured electrician?

    Yes, absolutely. Makgrid Electrical is fully licensed under NSW Electrical Contractor License #347619C, which legally authorises us to carry out residential, commercial, and industrial electrical work in New South Wales. We also hold comprehensive public liability insurance, giving our clients full protection in the rare event something goes wrong. Our team is trained and certified, and every project we undertake complies with AS/NZS 3000:2018 Wiring Rules, ensuring electrical safety, performance, and legal compliance.

  • Do you offer emergency electrical services?

    Yes, we do. We understand that electrical faults often occur outside of standard hours. That’s why Makgrid Electrical offers true 24/7 emergency service across Greater Sydney. Whether it's a total power outage, a sparking outlet, or a burning smell from your switchboard, our emergency electricians are ready to respond rapidly—often within 60 minutes. We prioritise safety, immediate risk control, and restoring power with minimal disruption.

  • What types of electrical work do you handle?

    We provide a full suite of residential, commercial, and industrial electrical services. This includes:


    • Power point and switch installation
    • LED lighting upgrades (indoor, outdoor, and security)
    • Ceiling and exhaust fan installation
    • Smoke alarm and carbon monoxide detector installation
    • Switchboard installation and upgrades
    • Power fault detection and restoration
    • Electric vehicle (EV) charger installation
    • Commercial shop and office fit-outs
    • Three-phase power for industrial equipment
    • Preventative maintenance and testing

    We handle everything from small home repairs to complex, multi-phase installations.

  • How quickly can you attend to a job?

    We pride ourselves on our responsiveness. For emergency call-outs, we aim to be onsite within 1 hour of your call. For general bookings, we offer same-day or next-day service depending on availability. We always confirm your booking, provide a real ETA, and stay in contact so you’re never left waiting or wondering.

  • How much does it cost to hire an electrician in Sydney?

    Pricing varies depending on the job scope, urgency, materials required, and site accessibility. For example:


    • Power point installation typically starts from $120 - $180
    • Ceiling fan installation from $180 - $250
    • Switchboard upgrades may range from $900 to $2,000+
    • EV charger installs depend on charger type, location, and cabling needs

    We always provide fixed, upfront quotes before any work begins, so you know exactly what you’re paying for. We do not charge hidden fees or inflate prices after the fact.

  • Do you charge a call-out fee?

    For emergency work outside normal hours, we may charge a reasonable call-out fee, which will be disclosed upfront. For standard work during business hours, we often waive the call-out fee when the job proceeds. In all cases, we keep our pricing clear and fair.

  • Do you offer a warranty or guarantee on your work?

    Yes, all of our work is backed by a 100% workmanship guarantee. This means if any issues arise due to our installation or repair, we’ll come back promptly and resolve them at no extra charge. We also use trusted brands and materials backed by manufacturer warranties, giving you long-term peace of mind.

  • Can you work on older homes or outdated wiring?

    Yes, we specialise in diagnosing and upgrading outdated electrical systems, including properties with old fuse boxes, cloth wiring, or no earthing. We bring these systems up to today’s standards, ensuring they meet modern safety codes and support the power needs of today’s appliances and technologies.

  • Do you provide electrical safety certificates?

    Yes. We issue Certificates of Compliance for Electrical Work (CCEW) as required by NSW Fair Trading after completing any notifiable work. This includes switchboard upgrades, new circuits, and other major installations. It confirms the work has been tested, complies with Australian standards, and was completed by a licensed contractor.

  • What electrical standards do you follow?

    All work is completed in strict accordance with the AS/NZS 3000:2018 Wiring Rules, which are the official safety standard for all electrical installations in Australia and New Zealand. These rules cover everything from conductor selection and earthing to overload protection, ensuring the safety and functionality of your electrical system.

  • Can I install an EV charger at home?

    Yes, and we can help you every step of the way. We install Level 2 EV chargers suitable for Tesla, BYD, Hyundai, Kia, and other EV models. We assess your switchboard capacity, determine the optimal location, and ensure all wiring and load calculations meet relevant standards. We also offer advice on usage and safety for first-time EV owners.

  • Do you provide commercial and industrial services?

    Absolutely. We work with business owners, facility managers, and industrial clients across Sydney. Services include:


    • Data and power cabling
    • Emergency lighting and exit sign installations
    • Switchboard upgrades and metering
    • Machinery and three-phase equipment wiring
    • Preventative maintenance and fault diagnosis

    We understand the importance of uptime and compliance in commercial environments and schedule work to minimise disruption.